Refund & Cancellation Policy

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Refund & Cancellation Policy

REFUND, CANCELLATION & PAYMENT POLICY 

 

Last Updated: 4th March 2026 

This Policy forms an integral part of the Terms & Conditions, Code of Conduct, and Legal Disclaimer of The Neighborhood Entrepreneur Meet™ (TNEM™), operated and powered by Occasionz Events. 

By registering and completing payment for any TNEM™ edition, participants confirm acceptance of: 

  • TNEM™ Terms & Conditions 
  • TNEM™ Code of Conduct 
  • Refund, Cancellation & Payment Policy 
  • Privacy Policy 
  • Payment Gateway Terms & Conditions 

In case of inconsistency, the Terms & Conditions shall prevail, followed by the Code of Conduct. 

1.Community-First Policy Foundation (Code of Conduct Alignment)

TNEM™ events are curated, trust-based, and capacity-controlled. 
Every registration blocks a seat for a like-minded entrepreneur. 

Refund and cancellation rules exist to: 

  • Protect fairness for all participants 
  • Maintain event integrity and experience 
  • Uphold the community-first ethos defined in the Code of Conduct 

 

2.Payment Processing & Gateway Disclaimer

  • Payments are processed via authorised third-party payment gateways 
  • TNEM™ does not store or control card/bank details 
  • Gateway delays, failures, or reversals are governed by the gateway’s own T&C 

TNEM™ shall not be responsible for gateway-related technical issues. 

 

3.No-Refund Policy (Standard Rule)

All registration fees are non-refundable once payment is completed. 

This applies to: 

  • Flagship Editions 
  • Zone Editions 
  • Industry-Specific Editions 
  • Workshops, masterclasses, and special sessions 

This rule aligns with: 

  • Seat blocking & curated capacity 
  • Speaker, venue, and resource commitments 
  • Payment gateway settlement finality 

 

4.Code of Conduct Violation – No Refund Clause

If a participant is: 

  • Removed from an event 
  • Restricted from participation 
  • Disqualified from benefits 

due to violation of the TNEM™ Code of Conduct, including but not limited to: 

  • Aggressive selling or pitching 
  • Harassment or disrespectful behaviour 
  • Misuse of participant data 
  • Disruption of event flow 

No refund, transfer, or credit shall be issued. 

This clause protects community trust and experience. 

 

5.Registration Transfer (Ethical Alternative to Refund)

In place of refunds, TNEM™ allows one-time registration transfer, provided: 

  • Request is made at least 7 days before the event eligible for 50% refund  
  • Replacement participant meets TNEM™ eligibility criteria 
  • Transfer does not violate Early-Bird or special access rules 

Transfer requests must be submitted via: info@tnem.in 

 

6.Early-Bird Registration Clause (Conduct Linked)

  • Early-Bird benefits are non-refundable & non-transferable 
  • Early-Bird privileges are subject to: 
  • Timely presence 
  • Adherence to Code of Conduct 
  • Respect of time and format 

Any misuse or violation results in forfeiture of Early-Bird benefits without refund. 

 

7.No-Show Policy

  • Absence without prior notice is treated as a no-show 
  • No refund, credit, or transfer will be allowed 

This ensures fairness to waitlisted or eligible entrepreneurs. 

 

8.Event Rescheduling by TNEM™

If an event is rescheduled: 

  • Registrations are automatically carried forward 
  • Refunds are not processed via payment gateway 
  • Credits may be issued at TNEM™’s discretion 

 

9.Event Cancellation by TNEM™

In case of complete event cancellation by TNEM™: 

  • Participants may receive: 
  • Refund (subject to gateway feasibility), or 
  • Credit for a future TNEM™ edition 

Gateway fees and taxes are non-refundable. 

 

10.Force Majeure

No refunds shall be issued for cancellations caused by: 

  • Government regulations 
  • Natural disasters 
  • Public health emergencies 
  • Events beyond organisational control 

Registrations may be rescheduled or credited. 

 

11.Payment Disputes & Chargebacks (Conduct Clause)

Raising a chargeback or dispute without first contacting TNEM™: 

  • Violates TNEM™ Terms & Code of Conduct 
  • May result in: 
  • Immediate cancellation of participation 
  • Blacklisting from future TNEM™ editions 

Participants must communicate in good faith. 

 

12.Final Authority

All decisions related to: 

  • Refunds 
  • Transfers 
  • Credits 
  • Conduct-related exclusions 

Rest solely with TNEM™ / Occasionz Events and are final. 

 

13.Contact for Requests & Clarifications